Now here's a strange thing. And a problem. And a solution to the problem.
All in one blog post.
Can't be bad?
I use Outlook to collect my work emails like a lot of people. Today I created a message and saved it to the draft folder as I wasn't sure I wanted to send it (it was a rant!).
Then I carried on working. Something went wrong and I had to restart my PC.
When I loaded up Outlook all was ok and I was happily receiving and sending out mail. However, when I clicked on the 'Drafts' folder where the saved message was it froze Outlook.
The only way out was to hit Ctrl+Alt+Del and force the Outlook process to end. It did the next time. And the next time.
Stuck in a loop (even after another reboot) I didn't want to not have access to the drafts folder. I often save messages down to calm off and then decide whether to send them or not!
A solution was found. If you are ever in the same pickle you need to know it (if not stop reading now obviously, but remember where you saw this issue last!).
The solution is to start Outlook in safe mode. By that I mean
go to the start menu (bottom left)
select Run...
type "outlook.exe /safe" (without the quote marks!)
Then you should be able to navigate to the offending folder and delete the offending message. Don't forget to then go to the 'Deleted Items' folder and delete it a second time - if you don't it is likely that next time you go to the deleted items folder to clean out your system Outlook will crash once again.
Solution disseminated. Good deed done for the day. I'm off to the pub.
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